Privacy Policy

Federal Direct is committed to protecting your online privacy while providing you with the most useful and enjoyable web experience possible. While you can use many features of the Federal Direct web site anonymously, you are required to provide personal information to gain access to some of our client content and services.

How we collect and use personal information

Entering your name and contact information on the Federal Direct web site enables Federal Direct to contact you to develop a sales relationship, discuss issues or enhancements, resolve web site or production difficulties, enter requisitions for material, or purchase goods and services.

How we protect your personal information

All personal data you enter on the Federal Direct web site is encrypted with secure server software (SSL) that encodes the information before your web browser software sends it to us. The SSL software decodes the data only after it reaches our server, meaning hackers can't snatch any of your personal information while it is in transit. Once the data reaches our site, the same state-of-the-art security software we use to guard all of our company's essential business data protects your personal data as well.

In addition to using the most secure technology available, we work tirelessly to make sure that we use any information you provide us only in ways you have approved. We send you only the e-mail necessary to perform ordinary day-to-day business transactions. Your e-mail address, telephone number, and other personal information will not be released to a third party.

Safe Harbor

Federal Direct complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.

Federal Direct has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Federal Direct’s certification, please visit http://www.export.gov/safeharbor/

What we provide to third parties

While the Federal Direct website does not provide any third-party access to your personal information, we may provide third parties with aggregate statistics about our customers, traffic patterns, and related site information. This data reflects site usage patterns gathered during customer visits to our website each month, but it does not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.

Tell us what you think

Federal Direct welcomes your questions and comments about our privacy policy. Please fill out and submit the form in the "contact us" tab above to reach us.